by Michael Wood | May 13, 2021
When you send your samples to us, please remember to attach the correct postage amount to your envelope or outer wrap. If you do not attach the correct postage, the samples may not reach our testing lab. Therefore, you may need to resend your samples to us again using...
by Michael Wood | May 13, 2021
The safest way to take a hair sample is to ask someone else to help you. First brush your hair upwards to reveal the root area at the back of the head, then holding a small amount of hair between the finger and thumb, cut the hair as close to the scalp as possible...
by Michael Wood | May 13, 2021
Only a small amount – 5 individual strands of hair. We do not require large clumps of hair. If this hasn’t answered your question, please reach out below!
by Michael Wood | May 13, 2021
We use MARS III Quantum Response Systems, produced by Bruce Copen Laboratories. If this hasn’t answered your question, please reach out below!
by Michael Wood | May 13, 2021
Bruce Copen Laboratories follow a quality management system in accordance with AC: 2007 and are certified as a manufacturer of medical products. The MARS III is approved as a medical device class IIa in accordance with Directive 93/42/EEC. If this hasn’t answered your...
